Kaia Karbon | Decarbonisation and Carbon Credits

Effective date: September 17, 2026

KAIA Karbon ("KAIA", "we", "us", or "our") operates this website. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or interact with us through our forms, email, or phone.

By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use this website.

1. Information We Collect

We collect information in the following ways:

a. Information you provide to us

Contact and enquiry forms — when you submit a request through our Contact page, we collect your full name, email address, organization name, and details about your enquiry (such as target credit volume, budget, or your climate goals).
Newsletter sign-up — when you subscribe to our newsletter, we collect your email address.
Direct communication — if you email or call us directly, we retain that correspondence, including your contact details and the content of the communication.

b. Information collected automatically

When you visit our website, we and our service providers may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and the date and time of your visit. This information is typically collected through cookies and similar tracking technologies, and is used to operate and improve the website.

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide requested information about our platform and services;
Communicate with you about carbon credit buying, selling, or partnership opportunities;
Send newsletters and updates, where you have subscribed to receive them;
Operate, maintain, and improve our website;
Monitor and analyze usage and trends to improve user experience;
Comply with legal obligations and enforce our Terms & Conditions.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

Service providers — with third parties that help us operate our website, send communications, or manage our business (for example, hosting providers, email delivery services, and analytics providers), who are only permitted to use your information to provide these services to us.
Legal requirements — if required to do so by law, or in response to valid requests by public authorities.
Business transfers — in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies

We use cookies and similar technologies to operate our website and understand how it is used. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of the website.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, or to opt out of receiving marketing communications from us (for example, by using the unsubscribe link in our emails). To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our website is not directed at children under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: info@kaiakarbon.com
Phone: +91 98333 43566
Address: 7, Dosa Mansion, P.M. Road, Fort, Mumbai - 400001

1. Information We Collect

We collect information in the following ways:

a. Information you provide to us

Contact and enquiry forms — when you submit a request through our Contact page, we collect your full name, email address, organization name, and details about your enquiry (such as target credit volume, budget, or your climate goals).

Newsletter sign-up — when you subscribe to our newsletter, we collect your email address.

Direct communication — if you email or call us directly, we retain that correspondence, including your contact details and the content of the communication.

b. Information collected automatically

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide requested information about our platform and services;

Communicate with you about carbon credit buying, selling, or partnership opportunities;

Send newsletters and updates, where you have subscribed to receive them;

Operate, maintain, and improve our website;

Monitor and analyze usage and trends to improve user experience;

Comply with legal obligations and enforce our Terms & Conditions.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

Service providers — with third parties that help us operate our website, send communications, or manage our business (for example, hosting providers, email delivery services, and analytics providers), who are only permitted to use your information to provide these services to us.

Legal requirements — if required to do so by law, or in response to valid requests by public authorities.

Business transfers — in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

7. Your Rights